John Deere is committing to giving farmers diagnostic tools to help them and independent service technicians repair equipment. The agreement ends the matter filed by the Federal Trade Commission and five states – Arizona, Illinois, Michigan, Minnesota, Wisconsin – in early 2025. "Producers and equipment operators demand flexible and world-class capabilities enabling the maintenance and repair of their machines,” says Denver Caldwell, vice president of aftermarket and customer support. “We are and will continue to deliver on that expectation." According to John Deere, the agreement formalizes the company’s commitment to expanding diagnostic and repair tools as recent settlements and related agreements in this space have similarly emphasized access and transparency for customers. John Deere says it will continue to invest in tools, technology, and services that give customers more ways to care for their equipment, whether they choose to do the work themselves or through a repair provider.
Welcome
